ID Zone Advantage is our exclusive customer pledge that we, along with our team of ID Experts, is here for you when you need us. We deliver on our pledge by providing industry-leading products, service, and support – every day. Best of all, it's FREE! 

For customers that desire a higher level of technical support, plus added benefits, we're proud to offer TrueSupport. With TrueSupport, ID card printer owners have access to the solutions that will keep operations flowing.  

Industry Expertise

You can rely on the superior product knowledge and service that has earned us elite partner status with the manufacturers we represent. From ID card printers to badge accessories, we are your ID Experts!

Dedicated Account Manager

Your dedicated Account Manager is your own personal consultant. By getting to know you and your business, your Account Manager will help you find the right solution, every time.

Best Price Guarantee

It's simple: We have the best prices on the internet! You’ll find the lowest prices on top-quality ID products at ID Zone, every day. If you find a better price from any legitimate website or retailer, we’ll give you a 10% coupon to save on your next purchase.

Free Shipping – Fast

Shop the industry’s most respected brands, and because we stock what we sell, you’ll receive your order fast! PLUS, get free ground shipping on all orders when delivered within the 48 contiguous states.

Upgrade: TrueSupport Premier Service + Maintenance

Everything you buy at ID Zone is backed by free email support from our in-house team of experienced, manufacturer-trained Support Experts. With the ID Zone Advantage, you'll be taken care of -- regardless of whether or not you purchased your printer from us.

We also offer our customers TrueSupport, our next-level support subscriptions that include all ID Zone Advantage has to offer, plus valuable advantages that keep productivity flowing.

• Loaner coverage during manufacturer warranty period​
• Phone-based technical support including remote assistance
• Complimentary one hour of training annually​
• Complimentary cleaning kit and remote printer check-up provided annually
• 1-year FREE TrueSupport for select printer purchases

Talk to our Support Team for questions about TrueSupport and to enroll today. Call us: (800) 910-5987.

Always Up-to-Date

We’ll help ensure you get the most out of your investment by notifying you of the latest drivers, firmware, and technical information. Or, access them anytime, right on our website.