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Contact Us


Contact ID Zone

  • Our sales and tech support teams are there for you before, during, and after the sale!
  • You can reach us Monday through Friday by phone, email, or live chat during the hours listed below

Talk to Our Customer Service Team

Monday-Friday, 7:45 a.m.- 6:30 p.m. Central Time


In the USA or Canada: (800) 910-5987 x3

Outside the USA & Canada: (952) 852-0570 x3


[email protected]

Talk to Our Sales Team

Monday-Friday, 7:30 a.m.-6:00 p.m. Central Time

Chat Live with our Sales Team


In the USA or Canada: (866) 945-6519 x2

Outside the USA & Canada: (952) 852-0570 x2


[email protected]

Talk to Our Tech Support Team

Monday-Friday, 7:45 a.m.- 6:00 p.m. Central Time


In the USA or Canada: (866) 945-6519 x4

Outside the USA & Canada: (952) 852-0570 x4

Visit our Technical Support page

Talk to Our Accounting Department

Monday-Friday, 8:00 a.m.- 5:30 p.m. Central Time


[email protected]

Other Helpful Information


Sales & Marketing Office

ID Zone North
7003 West Lake St., Ste. 400
St. Louis Park, MN 55426

Remit-To Address for Payments

ID Zone South
PO Box 95727
Chicago, IL 60694-5727


(952) 937-0958

Order Tracking

You may login to your account to track your order, call our customer service team at (800) 910-5987 x3, or email us.

Please have your order number handy.