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TrueSupport Four Year Support Plan

  • For pricing & enrollment CALL NOW (800) 910-5987
  • All components of IDZ Advantage Support, plus:
  • Free loaner coverage & printer repair during TrueSupport plan coverage period
  • Phone-based technical support including remote assistance
  • Complimentary one hour of training annually
  • Complimentary cleaning kit and remote printer check-up provided annually
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ID Zone offers fast, FREE shipping on every order over $100.ID Zone offers fast, FREE shipping on every order over $100.

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IDZ offers a Price Match Guarantee within 60 days of purchaseIDZ offers a Price Match Guarantee within 60 days of purchase

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Highlights

    • Phone-based technical support including - remote assistance
    • Free yearly printer cleaning kit and remote printer tune-up
    • Free loaner coverage & printer repair during TrueSupport plan coverage period
    • Free annual one hour of training annually
    • Options for extending TrueSupport to 5-year plans available. Call now for pricing and enrollment with (800) 910-5987 with your Purchase Date

TrueSupport Four Year Support Warranty Plan

TRUESUPPORT HELP
Dedicated support at your fingertips
You can actually talk to our dedicated support team on the phone. On top of our complimentary lifetime email support (1-3 day turnaround)? and 30-day setup over the phone, TrueSupport will include troubleshooting and technical support via phone and hands-on help via remote desktop assistance from the best technical experts in the industry.

PREMIUM SERVICE + MAINTENANCE
As a TrueSupport subscriber, you will receive a complimentary cleaning kit and remote printer check-up annually through the duration of your subscription. Through these preventative services, potential future obstacles that could interrupt business's daily operations can be avoided.

PRINTER MAINTENANCE + LOANER COVERAGE
Within your TrueSupport coverage period, our technical support experts are standing by to offer remote phone support. If your ID card printer requires service, we'll provide a loaner machine to keep your business running while we repair your printer. Note: Printer consumables and print heads not included in maintenance.

TRAINING
Get one hour of training every year to help you take advantage of every feature and know it well to help you and your business.

EXTENSION OPTIONS
Options for extending your TrueSupport to 5-year plans are available. Call us now for pricing and enrollment (800) 910-5987

  • Have Questions? We Have Answers!
    CALL US NOW for pricing and enrollment in TrueSupport (800) 910-5987 with your Printer Serial Number & Purchase Date

    • IDZ Advantage - Included with every printer purchase

    TrueSupport Premium Plan

     
    3-year manufacturer?s warranty on printer hardware (parts + labor) 3-year manufacturer?s warranty on printer hardware (parts + labor) Free loaner coverage & printer repair during TrueSupport plan coverage period
    Free 30-day setup w/ phone support Free 30-day setup w/ phone support Complimentary one hour of training annually
    Lifetime email support
    		 Lifetime email support
    		 Complimentary cleaning kit and remote printer check-up provided annually
    Additional phone-based technical support at standard billing rate Phone-based technical support including remote assistance Options for extension to 5-year plans available
    Factory warranty and repair advocacy  Factory warranty and repair advocacy   
    Claims initiated via support email address post 30-day setup support promise Claims initiated via support email address post 30-day setup support promise      
    IDW-Handshake--blue