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TrueSupport

Get TrueSupport & TrueSupport Extended Printer Coverage


Capture peace of mind knowing you're well covered and you'll be well take of when it comes to your ID card printer investment. With TrueSupport, you'll receive comprehensive customer service and technical support that includes printer loaner coverage during the manufacturer warranty period, phone-based technical support with remote assistance, an annual one-hour training session, a compatible printer cleaning kit, and an annual printer check-up conducted remotely. When the time comes to upgrade to a new badge machine, you'll get a trade-in credit worth up to $300! 

Our premium-level TrueSupport plans are the next tier of photo ID badge equipment protection available to complement our customer-centric IDZ Advantage Support program already available to all customers. TrueSupport is a three-year coverage plan, with four- and five-year extensions available.

Have Questions? We Have Answers. Call (855) 958-2929 or Chat Live.

Every product is covered by the ID Zone Advantage

  • Best Price Guarantee
  • Fast & Free Shipping
  • Free Help Desk Support
  • Dedicated Account Managers
  • And Much More!
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4 Items

  1. ExtWarranty-P100i-0000A-ID0 image
    TrueSupport Five Year Support Plan
    Item#: TrueSupport-5
    $0.00
    • For pricing & enrollment CALL NOW (800) 910-5987
    • All components of IDZ Advantage Support, plus:
    • Free loaner coverage & printer repair during TrueSupport plan coverage period
    • Phone-based technical support including remote assistance​
    • Complimentary one hour of training annually​
    • Complimentary cleaning kit and remote printer check-up provided annually
    Learn More
  2. ExtWarranty-P100i-0000A-ID0 image
    TrueSupport Four Year Support Plan
    Item#: TrueSupport-4
    $0.00
    • For pricing & enrollment CALL NOW (800) 910-5987
    • All components of IDZ Advantage Support, plus:
    • Free loaner coverage & printer repair during TrueSupport plan coverage period
    • Phone-based technical support including remote assistance​
    • Complimentary one hour of training annually​
    • Complimentary cleaning kit and remote printer check-up provided annually
    Learn More
  3. TrueSupport - 2 Year Extension
    TrueSupport - 2 Year Extension
    Item#: TS-Ext-2yr
    $0.00
    You Save: -$9,999.99
    • For pricing & enrollment CALL NOW (800) 910-5987
    • All components of IDZ Advantage Support, plus:
    • Free loaner coverage & printer repair during TrueSupport plan coverage period
    • Phone-based technical support including remote assistance​
    • Complimentary one hour of training annually​
    • Complimentary cleaning kit and remote printer check-up provided annually
    Learn More
  4. TrueSupport Three Year Support Plan
    TrueSupport Three Year Support Plan
    Item#: TrueSupport-3
    $0.00
    You Save: -$9,999.99
    • For pricing & enrollment CALL NOW (800) 910-5987
    • All components of IDZ Advantage Support, plus:
    • Free loaner coverage & printer repair during TrueSupport plan coverage period
    • Phone-based technical support including remote assistance​
    • Complimentary one hour of training annually​
    • Complimentary cleaning kit and remote printer check-up provided annually
    Learn More
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