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Keep your CardExchange Visitor - Additional Business Client Card Software operating efficiently, optimize your time, and get the most out of your software with an ID Zone Software Support Plan.
Should you encounter problems when using your ID software, an ID Zone Technical Expert will provide the necessary assistance and troubleshooting to fix the problem in a timely manner.
- CardExchange Visitor - Additional Business Client Software Support Plans offered by ID Zone provide the following comprehensive coverage:
- Priority support from our in-house Software Experts using remote access, online chat, telephone, and email
- A guaranteed response from an ID Zone Expert within two hours or less during regular business hours
- Unlimited contact with our experienced Experts to answer your ID software questions and address the issues you're having
Common ID software problems may include:
- Opening an ID software application
- Photo printing problems
- Software program efficiency or production issues
Software Support Choices
1-Year Technical Support Plan- 1 full year of ID software support
- 2-hour guaranteed response time
- 2 full years of ID software support
- 2-hour guaranteed response time
- 3 full years of ID software support
- 2-hour guaranteed response time
Important: Software user training is not included with our support plans. ID software training from ID Zone must be purchased separately from our support plans.