Contact Us

"I phoned with a question prior to placing online order and received an answer very quickly from a very pleasant representative. Thank you."

- Elise C.
Submitted via Shopper Approved

ID Zone Privacy Policy & Terms of Use

  • We realize that customers are concerned about how the information they provide online will be used. We never sell or rent your personal information.
  • We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience.

Purchases at ID Zone are Secure

When we request personal information from you, it is done over our secure servers. When you visit IDZone.com, you will always experience the strongest SSL encryption available to you, from 128-bit minimum to 256-bit. SSL (Secured Socket Layer) is an advanced encryption technology that makes personal information unreadable as it travels over the Internet. 

Information Collection and Usage

ID Zone has a strong commitment to provide excellent customer service. The information you provide will help us tailor our communications and product offerings so that you receive more of what you want and less of what you do not want when shopping with us.

Information You Give Us: ID Zone may collect the information you enter on our website. This information is normally provided when you communicate with us through our website, live chat, telephone, email or fax. Examples of the type of information you may provide us with include your name, address, telephone number, email addresses, credit card information, date of birth, or credit history. If you feel any of the personal information we have about you is inaccurate or incomplete, you may contact us to have the information updated or corrected.

To provide you with superior customer service throughout your transaction, we may require your phone number when registering or completing your sale. Having your phone number will allow us to contact you in case we need to speak to you about your order to correct or complete inaccurate information. Please know that we do not ever sell your phone number information.

From time to time, we may notify you of special offers and/or send you online information that may be of interest to you based on information you have given us and your history at ID Zone. ID Zone may provide names, addresses or email addresses to strategic partners who have information, products or services that may be of interest to you. You may opt out of these emails at any time.

You may elect not to receive promotional offers from or through us by opting-out of all future marketing emails at any time by selecting the “Unsubscribe” link at the bottom of all of our emails. You may also request to unsubscribe by emailing us at info@IDZone.com, or you may write to us at ID Zone, Attn: Legal Department, 7003 W Lake St. Ste. 400, Saint Louis Park, MN 55426.  

How Your Information is Shared and Processed: The information ID Zone collects from you is stored and processed in the United States. If you live in the European Union or other areas that have different laws or rules that are governed by entities outside of the United States, ID Zone will not share or transfer your information – public or personal – to a country or province having different data protection laws as your location.

Orders: If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. Credit card information is electronically shredded after processing and no credit card information is ever stored by IDZ, LLC (dba, ID Zone). Although detailed personal information is required for product orders from Plasco ID, most of our other services (e.g., email or live chat) require minimal information disclosure. Should you decide to withhold the personal information that we request, you may be unable to access areas of IDZone.com or we may be unable to respond to your inquiry.

Automatic Information Collected by Us: We are committed to protecting your privacy and will never sell or rent your personal information. When you visit our website, we may collect and store information such as “cookies” which remember information about a visitor from one page to the next and from one visit to the next. We may collect and analyze the IP address used to connect your computer to the Internet; login, password, computer and connection information like your browser type and version; operating system and platform; purchase history; confirmation when you open email that we send you; the URLs which lead you to and around our website and other sites on the World Wide Web, including the date and time; the pages and or products you viewed or searched for, the phone number used to call our voice telephone numbers, or your name and email address for live chat. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our website without providing this information. You are welcomed at our Web site if you use this software, but we will not be able to offer you our personalized services. Although detailed personal information is required for product orders from ID Zone, most of our other services (e.g., email or live chat) require minimal information disclosure. Should you decide to withhold the personal information that we request, you may be unable to access areas of IDZone.com or we may be unable to respond to your inquiry.

Action Tags: ID Zone’s web pages may contain action tags for the purpose of collecting anonymous information about the usage of our site by customers. This anonymous information may be used to serve ads that may be of interest to you when you visit other sites across the internet. Action tags are also known as web beacons or 1-pixel gifs. Action tags are a technique used to compile aggregated statistics about the effectiveness of our web site. They do not use personally identifiable information, such as names or addresses. Should you wish to opt-out of providing this anonymous information, you may do so by visiting  Network Advertising Initiative's consumer opt-out page.

Cookies: ID Zone uses cookies to track new visitors to our site and recognize past customers so that we may present more personalized content. Cookies help make it easier for you to use our site, and they help us provide you with the information you need – when and where you need it. Third party vendors, including Google, use cookies to serve ads also based on a visitor’s interaction with the website. You may opt out of Google’s use of cookies by visiting Google advertising opt-out page.Cookies are never used to store sensitive information such as your name, address, password and/or credit card number. We do not know who you are unless you provide that information voluntarily. If you would like to place an order but object to or are otherwise unable to use cookies, please call our toll-free number: (800) 321-4405 or email us.

Typographical Errors: In the event a product is listed at an incorrect price due to a typographical error, entry error or error in pricing or product information received from our suppliers, ID Zone shall have the right to refuse or cancel any orders placed for said product(s).

Children's Online Policy

ID Zone is committed to the preservation of online privacy for all of its website visitors, including children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. ID Zone sells products intended for purchase by adults. If you make a purchase on ID Zone, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using ID Zone.