Multi-Year Asure Protect Coverage Options
<Select One>1 Yr Protect Coverage - As Priced2 Yr Protect Coverage + $1803 Yr Protect Coverage + $315

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Asure ID Protect - Express Software Support Description

Save Time and Money with Asure ID Protect!

Asure ID Protect is a comprehensive customer care program designed to ensure that you receive the highest level of priority customer support with your Asure ID products.

For only a few dollars per year you will receive:

1. A guaranteed response time - support cases received during regular business hours will be responded to within two hours
2. Unlimited priority customer support using the HID Identity (formerly Synercard) automated online case management and service portal

Automated Online Case Manager Features

• View top solutions used by HID Identity's customer support team
• Search a real-time knowledge base for a specific solution
• Log a case directly into HID Identity's automated case management system
• Submit a feature request and track its status
• View open cases and get real-time status and solution updates
• Add comments or attachments to cases
• View cases submitted by your colleagues
• Unlimited priority customer support via telephone and fax

Asure ID Software Overview