Asure ID Protect for Exchange Additional Licenses Description
Save Time and Money with Asure ID Protect!
Asure ID Protect is a comprehensive customer care program designed to ensure that you
receive the highest level of priority customer support with your Asure ID products.
ID Zone offers Asure ID Protect for Exchange additional license(s) to you in one-, two- and three-year plans.
For only a few dollars per year you will receive:
A guaranteed response time; support cases received during regular business hours will be responded to within two hours
Unlimited priority customer support using the HID Identity (formerly Synercard) automated online case management and service portal
Automated Online Case Manager Features
View top solutions used by HID Identity's customer support team
Search a real-time knowledge base for a specific solution
Log a case directly into HID Identity's automated case management system
Submit a feature request and track its status
View open cases and get real-time status and solution updates
Add comments or attachments to cases
View cases submitted by your colleagues
Unlimited priority customer support via telephone and fax
Note: Please indicate your desired plan coverage when placing your order. If you are ordering more than five Asure ID Protect for Exchange site plans, ask about our quantity discounts!