What is the GoGreen Upgrade and why do I need to update my printer?
The new Datacard GoGreen supplies feature a new RFID tage that isn't compatible with the previous firmware. This tag communicates important information about the supply item to your printer. The new state-of-the-art supplies deliver the same superior print quality you expect form Datacard, plus:
- Biodegradable cores
- Improved operation
- Lower cost
Will my existing (''old'') supplies stop working?
No, they will not stop working. Printers with updated firmware will be able to use both the new and older supplies.
Can I still order the ''old'' supplies after I upgrade my printer?
The old supplies are being discontinued and will no longer be produced after 12/31/11. Plus, there is no need to order old supplies after you updated and take advantage of the improvements!
Which card printer models require this update?
- Datacard SP25 and SP25+
- Datacard SP35 and SP35+
- Datacard SP55 and SP55+
- Datacard SP75 and SP75+
Can I install the new ribbon without first updating the firmware on my printer?
No, the printer will not recognize the new ribbon until you update your firmware.
I'm ready to update my firmware. What do I need to do?
Updating your firmware is easy and can be done online. Our instructions and the video tutories will walk you through the update step-by-step.