Asure ID 7 Exchange Protect

Asure ID 7 Exchange Protect Details

Asure ID Exchange 7 Protect is a customer care package that ensures you get priority support with your Asure ID Exchange 7 card software.

With Asure ID Exchange 7 Protect, you'll receive:

• A guaranteed response time within two hours during regular business hours.
• Unlimited priority customer support using HID's automated online case management and service portal.

Features

• Receive unlimited priority telephone and fax customer support
• View top solutions used by HID's customer support team
• Log a case directly into the HID automated case management system
• Search a real-time knowledge base for specific solutions
• View open cases and get real-time status and solution updates
• Submit a feature request and track its status
• View cases submitted by your associates
• Add comments or attachments to cases
• and more!

Asure ID Exchange 7 Protect is offered in 1-, 2- and 3-year plans.